Michael Church
Michael Church is an Michael Church - State Farm Insurance Agent insurance agent in East Lansing, MI. Get Michael Church reviews, contact info, and office hours below. Find and compare the best East Lansing insurance agents with free online insurance quotes.
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Dani Best
Licensed Insurance Producer
Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...
Licensed Insurance Producer
UPDATED: Feb 28, 2018
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Overview
Get reviews, agent information and more for Michael Church and Michael Church - State Farm Insurance Agent in East Lansing, MI. Compare Michael Church to other local insurance agents now!
Office Hours
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
One Response
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The overall experience has been average, not exemplary.
The initial experience setting up the insurance policies was ok. The agent seems to farm out a lot of the interpersonal communications through various associates and secretaries. No one in the office seems to exactly know what is going on with you when you call or walk in. The general status is you are just a number, not a face or a person. The service is ok. The rates seem somewhat stable over time. I was disappointed in their claims process recently on homeowners. I initiated a claim with the local office, then was quickly passed off to a national network of people to deal with particulars. In the end I got a modest payment for loss, followed promptly by a $200/yr rate increase. If it wasn’t a hassle to change agencies, I would have shopped around a while ago to look for better customer service experience.
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