Ryan Hendrickson

2 Comments

1. Thust5798 June 10, 2019

   It has been encouraging and simple to use, I give him the information and he handles everything else.

   (4)

   I have only had a couple of instances where I have had to contact my insurance agent, Ryan, but it has been incredibly easy to do. Our basement recently flooded due to melting snow and then rain and I felt completely overwhelmed. I called Ryan and he and his team got right to work on what I needed to do. He was kind, helpful and worked to keep me calm. We had the matter fixed in days and the amount covered under the insurance was reassuring that we picked the right plan. Ryan even followed up a couple weeks later to make sure everything was in working order and that I hadn’t had any other issues. About a week after that I even received a gift card for a free cup of coffee at a local cafe. Overall I have had nothing but the best experience with this agency even if the reasons I’ve contacted them are unfortunate.

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2. mangotangobar May 19, 2019

   Ryan has been very helpful and always responsive to any needs or questions that arise.

   (5)

   We recently had a reason to file a claim with Ryan. He responded to my first phone call and let me through exactly what I needed to do. After filling out the necessary clean, Ryan explain the next steps. And after not hearing from us for a few days he even followed up to make sure everything was all right. And then again once all of the work was done on our house, he followed up but once again to make sure that we were satisfied. Overall, he provided excellent customer service and we are very happy with our choice to go with his agency. He even Sends us birthday cards with gift cards in them and three items in the mail just to show how thankful they are to have us as customers.

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