Ryan Hixson

6 Comments

1. disney68 January 2, 2018

   Pleasant Experience

   (5)

   Mr. Hixson was very pleasant to work with. I have been in the insurance business for well over twenty years and Ryan showed and explained to us things that I have not seen before. He is very detailed and concerned about our understanding of what we were getting, not just the sell. Never pushy and always answered my phone calls when I needed him. Very Good agent and I was fortunate to work with Mr. Hixson. You will not be disappointed with him. Very different than any agent I have worked with. 5 star “

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2. USAArmyRanger December 14, 2017

   Honest,Friendly Agent

   (5)

   First off, let me start by saying that Ryan at AAA is very laid back and honest up front. He really knows his stuff in the insurance world. He pretty much told me from the point that I walked in his office that his rate would not always be the cheapest and he never bases his quotes on that.(So If I was looking at rate then he’s probably not my guy)(Pretty bold Move). After my quotes were processed, he ran over each line on my policy, showed where my policy was lacking and at the end he was right, Rate was more. But he really sold me with his presentation of his policy, not only was I getting a better policy but I got a great agent in Ryan. When I purchase anything I always wait a couple of months to see what the product has and what the service will be later. It has been Ten months now and Ryan is still exceeding my expectations. Most every review I see is that Ryan is One heck of a guy and agent. Mark my word, If Ryan Continues to serve the Knoxville Insurance community the way he is now, he will be a premier agent. AAA has a all-star that is totally different than any agent I have had. Enjoyed the experience. William” “

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3. ugaalltheway56 February 3, 2017

   Very Professional

   (5)

   I went to AAA looking for something different from the company that I had for over Ten Years. I am glad to say that I found it. I really lucked up when I came upon Ryan. He really takes the time to cover all the bases when it comes to Insurance and the coverage his companies provide along with being very knowledgeable on products. Very Impressed with this young professional as he is so different than the typical run of the mill Agent. You will not be disappointed. “

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4. Tn865 January 25, 2017

   Ryan Is very Impressive

   (5)

   I was refered to Ryan at AAA from a friend that has his auto, home, boats and life with him.The reason I was searching for something else was because my current agent was never available when I needed him and my rates continued to rise every year with no reason, so I figured to give it a try. I really enjoyed my visit with Ryan at the west Knoxville office as he went line by line on my policy information assuring what my limits were along with being very down to earth on our conversations. He also pointed out specifically to my home owners insurance that as he stated appeared to be what they call ACV coverage on my roof with my previous company and explained the differences between ACV and full replacement cost. He also was able to up my Auto Limits to a pretty impressive amount to insure that I was taken care of in the event of an accident. Rest assured that with this type of service and educational type approach, I started my policies that day and never looked back. Im really glad to have met Ryan and the associates at AAA as everyone I encountered were very nice. I was also able to meet with Howard (Im Assuming the manager) of the office, that Ryan gladly introduced me to in the hall. All in all Im very Impressed with the service and communication that I received and would recommend anyone give him a shot. “

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5. desertstormg January 23, 2017

   Very welcoming and knowledgable to what he does

   (5)

   Ryan Is very true to what he does. He seems to understand insurance from both the Agent and the Consumer, very willing and open to my concerns. We walked step by step through my home and auto insurance to insure what would be best for my personal coverage. I would For sure recommend Ryan as anyone’s agent if you want someone that is down to earth and willing to work with you. “

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6. misheire3001 January 10, 2017

   My experience wit this particular agent has been very frustrating.

   (1)

   Mr Hixson repeatedly forgot” to inform me of required information needed to enroll in the policy. This resulted in multiple phone calls from him asking me for information that he “forgot” to ask for, then even asking me if I would come in to his office with some documentation. He took my policy payment over the phone and quoted me the wrong payment amount, resulting in me having to arrange an additional payment. Three months after my enrollment, he called me to ask for more documentation from my previous insurer, I made a date appointment to meet him at his office, and on that date he wasn’t in when I came by. I just feel like he had been born yesterday and that TN licensing requirements are very thin, and my AAA office doesn’t care about the lack of service their agents provide.

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