Marilyn Ball

2 Comments

1. PixiePowderGazelle March 18, 2016

   My experience has been very good.

   (4)

   We have hit three deer and my wife had one accident (preventable) spinning out on the ice in the last 10 years. Each claim was handled quickly and monetarily to our satisfaction. The agent is easy to get in contact with and returns phone calls in a timely manner. This agent also contacted Auto Owners corporate office for me when we had our accidents. Let’s take one of the deer accidents for example. We hit the deer on a Sunday night. I called my agent the next morning and let her know about the accident. She told me to get a copy of the police report and a mechanics estimate and bring it to her. She immediately contacted an adjuster to come look at the car. After the adjuster looked at the car in about three business days I was given a check for the blue book value of the car (it was considered totaled).

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2. MidnightBluePelican February 2, 2016

   My overall experience has been positive most of the time.

   (4)

   We have hit three deer and my wife had one accident (preventable) spinning out on the ice in the last 10 years. Each claim was handled quickly and monetarily to our satisfaction. The agent is easy to get in contact with and returns phone calls in a timely manner. This agent also contacted Auto Owners corporate office for me when we had our accidents. Let’s take one of the deer accidents for example. We hit the deer on a Sunday night. I called my agent the next morning and let her know about the accident. She told me to get a copy of the police report and a mechanics estimate and bring it to her. She immediately contacted an adjuster to come look at the car. After the adjuster looked at the car in about three business days I was given a check for the blue book value of the car (it was considered totaled).

   Did you find this review helpful? Yes No