Ed Brown

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1. I called looking for other options as my previous insurance had become too expensive. I’d received quotes from other companies, but wanted to make sure I was getting the best deal. For whatever reason, I was required to use this specific agent per State Farm’s website. I was put off, at first, as I prefer to use the internet to take care of everything. However, I wanted to make sure I’d explored all options. I submitted my contact information and spoke with the insurance agent the following day. Again, a little inefficient, as they called the wrong number, however, the agent proved to be helpful, patient, and willing to walk through a few different scenarios to make sure I was getting a good deal as well as doing side-by-side comparisons. I do wish I could take care of things online rather than having to talk to the agent directly, however, the agent and the staff are incredibly helpful, patient, and willing to share their knowledge.

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