Rex Sims
Rex Sims is an State Farm insurance agent in Toledo, OH. Get Rex Sims reviews, contact info, and office hours below. Find and compare the best Toledo insurance agents with free online insurance quotes.
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Dani Best
Licensed Insurance Producer
Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...
Licensed Insurance Producer
UPDATED: May 15, 2017
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Overview
Get reviews, agent information and more for Rex Sims and State Farm in Toledo, OH. Compare Rex Sims to other local insurance agents now!
Office Hours
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
2 Comments
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The service is great until you need to file a claim.
I have had a mostly wonderful experience over the many years I have used his services. He is patient and takes the time to explain things clearly. He doesn’t hassle us too much about coming in for meetings and never tries to hard-sell. However, whenever i have called to ask for information about filing a claim – i.e. actually using the service I’m paying for – everyone in the office flips on a dime. Suddenly, everyone who was so nice and helpful turns into Mr. Hyde. They are short to the point of rudeness if I even call to ask if something might be covered. Luckily, I haven’t had to file too many claims over the years. Their prices are great, especially with so many discounts for length of time and multiple policies, so I haven’t thought about leaving.
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Generally, I have been satisfied.
I have had State Farm insurance since I began to drive nearly 30 years ago. When I moved to Toledo for college, I began working with Rex Sims. I bought my first home at age 19 and have worked with his office ever since. Rex is fantastic in person and on the phone when I have questions or need to make policy changes. The only time I have a problem with him or his office staff occurs when I call with questions that might lead to a claim. As soon as mention anything that might lead to them having to deal with a payout, it’s like someone flipped a switch. The kind, helpful demeanor switches to brusque and resistant. So, I guess that my overall experience would be that he and his staff are excellent right up to the point where I might actually need their services.
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