MAPFRE Car Insurance Review & Ratings (2024)

Unlock the secrets of car insurance with confidence through MAPFRE's comprehensive resources. Gain in-depth insights and expert information on various aspects of auto coverage, including policy options, coverage limits, deductibles, and more. Discover the nuances of car insurance, from understanding different types of coverage to evaluating factors that impact premiums.

UPDATED: Nov 28, 2023Fact Checked

Ty Stewart

Licensed Life Insurance Agent

Ty Stewart is the founder and CEO of SimpleLifeInsure.com. He started researching and studying about life insurance when he got his first policy for his own family. He has been featured as a life insurance expert speaker at agent conventions and in top publications.  As an independent licensed life insurance agent, he has helped clients nationwide to secure affordable coverage while making the...

Licensed Life Insurance Agent

Tracey L. Wells

Licensed Insurance Agent & Agency Owner

Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...

Licensed Insurance Agent & Agency Owner

UPDATED: Nov 28, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Nov 28, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Nov 28, 2023Fact Checked
3.8
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MAPFRE Car Insurance

Average monthly rate for good drivers:

N/A

A.M. Best rating:

A

Complaint level:

Low

Pros

  • Competitive rates for various age groups.
  • Diverse coverage options, including unique add-ons.
  • Discounts available for bundling and safe driving.
  • Efficient and flexible claims process through multiple channels.
  • Positive customer feedback on claim resolutions.
  • User-friendly mobile app and online account management.
  • Strong financial ratings from A.M. Best.

Cons

  • Some customer complaints registered with BBB and NAIC.
  • Slightly lower stability ratings from S&P and Fitch.
  • Limited online resources and tools on the company website.
  • Complaint index ratio suggests a higher number of complaints than competitors.
  • History of more complaints to BBB over the past three years.
  • Availability of certain discounts may vary by location and policy type.
  • Limited product offerings in comparison to some competitors.

Final Verdict: Review of MAPFRE Car Insurance

The comprehensive guide on MAPFRE Car Insurance provides a detailed overview of the company’s offerings, covering crucial aspects such as policy rates, coverage options, discounts, and the claims process. Emphasizing affordability, the article delves into average annual rates based on age groups and explores the impact of driving infractions on premiums.

It outlines the various coverage options provided by MAPFRE, including add-ons like disappearing deductible and accident forgiveness. The article underscores the importance of discounts, detailing the available options such as bundling, safe driver, and loyalty discounts.

Moreover, it examines MAPFRE’s claims process, highlighting the ease of filing claims through multiple channels and the company’s commitment to efficient processing. The digital and technological features, including the mobile app and online account management, are explored, emphasizing their contribution to enhancing the overall customer experience.

The article concludes with insights into MAPFRE’s financial strength, customer feedback, and a brief history, offering a comprehensive understanding for those seeking informed decisions in the realm of car insurance.

What You Should Know About MAPFRE Insurance

Welcome to our comprehensive guide on MAPFRE Car Insurance, where we provide valuable insights and information to help you navigate the world of insurance with confidence. We cover a range of key topics related to Maison Insurance, including policy options, coverage types, claims processes, and more.

Whether you’re in need of auto insurance, home insurance, renters insurance, or other coverage, our guide offers in-depth knowledge to assist you in making informed decisions.

To take the next step and find the best insurance rates from leading providers, simply enter your zip code below. By comparing rates, you can ensure you’re getting the coverage you need at the most competitive price. Don’t miss out on the opportunity to protect what matters most to you. Enter your zip code now and unlock a world of insurance options tailored to your unique requirements.

MAPFRE Insurance Coverage Options

Navigating the realm of insurance requires a clear understanding of coverage options. MAPFRE Car Insurance provides a range of choices to meet diverse needs and circumstances. Here’s a concise overview of the coverage options offered by the company:

  • Liability Coverage: Protects against financial loss if you’re responsible for injury or property damage.
  • Collision Coverage: Covers repair costs to your vehicle in case of a collision, regardless of fault.
  • Comprehensive Coverage: Safeguards against non-collision incidents, such as theft, vandalism, or natural disasters.
  • Uninsured/Underinsured Motorist Coverage: Provides protection if you’re involved in an accident with a driver lacking adequate insurance.
  • Medical Payments Coverage: Assists in covering medical expenses for you and your passengers after an accident, regardless of fault.
  • Personal Injury Protection (PIP): Extends coverage to medical expenses and other related costs, often including lost wages.
  • Rental Car Reimbursement: Covers the cost of a rental vehicle while yours is being repaired after a covered incident.
  • Towing and Labor Coverage: Assists with roadside assistance and towing expenses.

Choosing the right coverage is pivotal in securing your financial well-being. MAPFRE Car Insurance offers a diverse array of options to cater to your specific needs and ensure peace of mind on the road.

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MAPFRE Insurance Discounts Available

Understanding the potential for savings is integral when considering an insurance provider. MAPFRE Car Insurance presents a variety of discounts to make coverage more affordable for its customers. Here’s an overview of the discounts offered by the company:

  • Multi-Policy Discount: Combine multiple insurance policies, such as auto and homeowners, to enjoy a discount on your premiums.
  • Safe Driver Discount: Maintain a clean driving record free from accidents and moving violations to qualify for reduced rates.
  • Good Student Discount: Students with a qualifying GPA may be eligible for discounts, encouraging academic excellence.
  • Accident Forgiveness: Shield your premium from increases in the event of an accident, demonstrating MAPFRE’s commitment to understanding unforeseen circumstances.
  • Bundle Discount: Opt for multiple insurance types with MAPFRE, streamlining coverage management and earning additional savings.
  • Anti-Theft Device Discount: Equip your vehicle with anti-theft devices to lower the risk of theft-related claims and qualify for discounts.
  • Pay-in-Full Discount: Enjoy savings by paying your premium in a single, upfront payment, reflecting financial responsibility.
  • Advance Purchase Discount: Plan ahead and secure coverage in advance to benefit from additional cost savings.
  • Good Credit Discount: Maintain a strong credit history, and MAPFRE acknowledges your financial responsibility with reduced insurance rates.
  • Defensive Driving Course Discount: Complete a defensive driving course, showcasing commitment to safe driving practices and qualifying for discounted rates.

MAPFRE Car Insurance recognizes the importance of affordability and provides a range of discounts to ensure that policyholders can access quality coverage without compromising their budgets.

How MAPFRE Insurance Ranks Among Providers

In the competitive landscape of auto insurance, MAPFRE faces several notable competitors, each vying to provide comprehensive coverage and attractive benefits. Here are some of the main competitors:

  • Geico: Renowned for its extensive advertising and online presence, Geico is a major competitor known for offering competitive rates and a straightforward quote process.
  • State Farm: As one of the largest insurers in the U.S., State Farm’s widespread agent network and diverse coverage options position it as a formidable competitor.
  • Progressive: Recognized for its innovative approach, Progressive stands out with features like usage-based insurance and a user-friendly online platform.
  • Allstate: With a broad range of insurance products and a strong focus on customer satisfaction, Allstate competes by offering personalized coverage and numerous discount opportunities.
  • Nationwide: Nationwide’s diverse coverage options, along with its emphasis on customer relationships, make it a significant player in the insurance market.
  • Liberty Mutual: Known for its extensive range of insurance products, Liberty Mutual competes by providing customizable coverage and various discount programs.
  • Farmers Insurance: Farmers distinguishes itself with personalized service through its agent network, offering a range of coverage options for different needs.
  • USAA: Catering to military members and their families, USAA competes with its commitment to excellent customer service and specialized coverage options.
  • Travelers: A stalwart in the insurance industry, Travelers competes through its financial strength, comprehensive coverage, and risk management solutions.

In the dynamic field of auto insurance, MAPFRE contends with these competitors, each bringing its unique strengths and strategies to meet the diverse needs of insurance consumers.

Frequently Asked Questions

What is MAPFRE Car Insurance?

MAPFRE Car Insurance is an insurance company that offers auto insurance products to customers in the United States.

What types of auto insurance policies does MAPFRE Car Insurance offer?

MAPFRE Car Insurance offers several types of auto insurance policies, including liability, collision, comprehensive, personal injury protection (PIP), and uninsured/underinsured motorist coverage.

What is liability insurance?

Liability insurance covers damages and injuries to other people and their property if the policyholder is at fault in an accident.

What is collision insurance?

Collision insurance covers damages to the policyholder’s vehicle if they are in an accident, regardless of who is at fault.

What is comprehensive insurance?

Comprehensive insurance covers damages to the policyholder’s vehicle that are not the result of a collision, such as theft, vandalism, or natural disasters.

What is personal injury protection (PIP)?

Personal injury protection (PIP) covers medical expenses and lost wages for the policyholder and their passengers if they are injured in an accident, regardless of who is at fault.

What is uninsured/underinsured motorist coverage?

Uninsured/underinsured motorist coverage provides coverage if the policyholder is in an accident with a driver who does not have insurance or does not have enough insurance to cover the damages.

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Ty Stewart

Licensed Life Insurance Agent

Ty Stewart is the founder and CEO of SimpleLifeInsure.com. He started researching and studying about life insurance when he got his first policy for his own family. He has been featured as a life insurance expert speaker at agent conventions and in top publications.  As an independent licensed life insurance agent, he has helped clients nationwide to secure affordable coverage while making the...

Licensed Life Insurance Agent

Tracey L. Wells

Licensed Insurance Agent & Agency Owner

Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...

Licensed Insurance Agent & Agency Owner

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for MAPFRE Insurance

3.80 (108 reviews)
5
October 2, 2020

ld465

Responsive Company with Reasonable Prices

Overall MAPFRE was a pleasure to work with. They outlined coverage and costs clearly, with rapid responses to questions pertaining to claims and billing.
5
March 27, 2020

ElectoCarbon

Good but Could be Better

Honestly the rates were comparable to other companies. The agent I went through made everything easy to sign up for. The online site is lacking though in features. Online bill paying takes awhile to get to when you log on.
4
March 23, 2020

MJohnson

An ok experience

I haven't had many issues with MAPfre. So far it has been an ok experience. I had them in the past and did not like their services. It was all a sales pitch and they didn't come through on there part. But in the last year or so they have made things better and more affordable.
5
January 29, 2020

Drubeus1

Mapfri makes it easy

I love all the agents I work with, I totaled my car in April and it was amazing how caring and how easy it was to work everything out with them
1
January 26, 2020

Kayla1995

Horrible customer service

Literally the worst. I had issues from the start with this insurance. I was overcharged by 400 dollars. Never got an apology or anything, and it took them a month to fix this issue ONLY AFTER they demanded proof that they took my money. I paid my last bill after having enough and deciding to switch to another carrier and to my surprise I open a letter from them saying my outstanding balance has been sent to collections. My last bill was paid and ...
Literally the worst. I had issues from the start with this insurance. I was overcharged by 400 dollars. Never got an apology or anything, and it took them a month to fix this issue ONLY AFTER they demanded proof that they took my money. I paid my last bill after having enough and deciding to switch to another carrier and to my surprise I open a letter from them saying my outstanding balance has been sent to collections. My last bill was paid and on time. Took a while to get that resolved and the customer service was the worst Iv'e ever had.
5
August 9, 2019

Vacation2

Mapfre Insurance review

I have had my car insurance with Mapfre(formerly Commerce Insurance) for over 15 years. I have had 2 cars insured with them during this time. My insurance agent is wonderful. Instead of calling his office, I send him a fax of what I need to ask him about. That way, he can call back when he has s moment. I had to deal with filling out a claim a few years ago. Their customer service was great about helping.
5
July 30, 2019

Michellejay6

Through the years with Mapfre

We have been very pleased overall with Mapfre Insurance. We have been with Mapfre for over 20 years with the exception of one year when we switched bc we got a better deal with All state because of a young driver on our policy. But the very next year, we price matched with Mapfre and they had the better price.
1
July 22, 2019

VicSic

More expensive doesn’t always mean better quality

I have had mapfre insurance for 13 years and I have continuously had bad experience with customer service. If you are a DAY late on payment, they cancel your service and demand full payment for the rest of the year to keep your insurance. You pay premium prices for nothing. When you do get into an accident and submit a claim, they’ll take months to get back to you and you need to hound them to move forward with your claim. They tack on annual f...
I have had mapfre insurance for 13 years and I have continuously had bad experience with customer service. If you are a DAY late on payment, they cancel your service and demand full payment for the rest of the year to keep your insurance. You pay premium prices for nothing. When you do get into an accident and submit a claim, they’ll take months to get back to you and you need to hound them to move forward with your claim. They tack on annual fees that they can’t explain; so your insurance will go up yearly even if you have a perfect driving record. A representative told me that I could reduce my monthly payments and when I did, they told me they were cancelling my policy and would not listen to my concerns. [REDACTED NAME] in the MASSACHUSETTS division was disrespectful, raised her voice with me, was disgustingly condescending, and refused to help me or listen to any of my concerns. She had zero response when I told her she was giving me contradicting info than her other colleague. I will be switching insurance policy’s once this year is done. Please don’t waste your time or money
5
March 25, 2019

SeanG

Mapfre works

They were really good i will use them when i get my next car which should be very soon i would recommend them to anyone
5
November 20, 2018

mariacas

matfre

great people to deal with they answer all your questions and find the best deals for you there office hours are open late so you never have to worry about missing them
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