Nationwide Home Insurance Review & Ratings (2024)

Discover the strengths and weaknesses of Nationwide's home insurance offerings. Read real user ratings on overall satisfaction, claims, cost, billing, and service. Get a personalized quote and compare rates from top insurance providers in your area.

UPDATED: Sep 13, 2024Fact Checked

Chris Tepedino

Insurance Feature Writer

Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Healing Law, WIBW Kansas, and Cinncinati.com. ...

Insurance Feature Writer

Justin Wright

Licensed Insurance Agent

Justin Wright has been a licensed insurance broker for over 9 years. After graduating from Southeastern Seminary with a Masters in Philosophy, Justin started his career as a professor, teaching Philosophy and Ethics. Later, Justin obtained both his Property & Casualty license and his Life and Health license and began working for State Farm and Allstate. In 2020, Justin began working as an i...

Licensed Insurance Agent

UPDATED: Sep 13, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Sep 13, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Sep 13, 2024Fact Checked
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Nationwide Home Insurance

Average Monthly Rate For Good Drivers

$143

A.M. Best Rating:

A+

Complaint Level:

Low

Pros

  • Nationwide provides comprehensive coverage options for home insurance
  • Variety of discounts available
  • Nationwide has a strong financial strength rating (A+) from A.M. Best, reflecting stability
  • User-friendly claims process with multiple channels available for filing claims
  • Mobile app convenience

Cons

  • Rates are slightly above the cheapest options available.
  • Customer interactions, particularly over the phone, have received mixed reviews, with some complaints about agent responsiveness.

Nationwide is a respectable company that has grown from a small farming insurance company to one of the largest insurance providers in the country. Millions of Americans rely on Nationwide to protect one of the most valuable assets a person can have – their home.

If you’re ready to see affordable Nationwide home insurance quotes, you should still try to compare rates with as many companies as possible to get the best price. If you’re ready to see what quotes might look like for you, enter your ZIP code into our free tool today.

What You Should Know About Nationwide

Welcome to our comprehensive guide on Nationwide Home Insurance. In this article, we will delve into the key aspects of Nationwide’s home insurance offerings, including coverage options, pricing, customer satisfaction, and claims process. We’ll provide you with real user ratings and insights on overall satisfaction, claims handling, cost, billing, and service. If you’re looking for reliable and affordable home insurance, it’s essential to explore your options.

  • Nationwide earns an A+ from A.M. Best and the Better Business Bureau
  • You can purchase home coverage for traditional houses and condos, but not mobile homes
  • Available add-ons includes additional possessions reimbursement, roof material upgrades, and extended replacement cost in case your home is damaged in a disaster

To ensure you get the best rates and coverage, we invite you to enter your ZIP code below. By comparing quotes from the top insurance providers in your area, you can make an informed decision and protect your home with confidence. Start now and find the perfect home insurance policy that suits your needs and budget.

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What is Nationwide home insurance?

Nationwide insurance is fairly standard when compared to its competitors. Unlike its name suggests, Nationwide offers home insurance in 44 states. With its online app, it’s easy to get a quote and manage your policy.

Nationwide’s home insurance covers your home from damage caused by theft, vandalism, fire, and weather. The standard policy also comes with coverage for your personal belongings, including your furniture, clothing, and appliances.

You can also get insurance for other structures on your property, like sheds, fences, and free-standing garages. If you purchase loss-of-use coverage, Nationwide will help pay for the cost of temporary lodging if your home becomes unlivable.

Finally, liability coverage protects you from being sued if a visitor is injured on your property. You could be responsible for any medical bill incurred in your home if the injury in question is your fault. However, liability helps cover medical payments and legal fees.

One thing to keep in mind is that Nationwide doesn’t offer home insurance for mobile homes. However, you can buy renters insurance and condo coverage.

Nationwide Insurance Coverage Options

Nationwide has the following options you can buy for your policy:

  • Earthquake. If you live in an area prone to earthquakes, you should seriously consider additional protection against earthquake damage.
  • Flood. Similar to earthquake insurance, you can purchase more coverage if you live in a floodplain.
  • Better roof replacement. If your roof is damaged and you have this add-on, Nationwide will pay for stronger materials in its reconstruction.
  • Valuables Plus. While a standard policy will cover normal household furnishings, you can buy additional coverage for high-value items like jewelry, art, musical instruments.
  • Extended replacement cost. This gives you 20% more coverage if your home is damaged in a natural disaster and repairs cost more than expected.
  • Identity theft. Nationwide has a program that monitors your data and helps resolve any issues with the theft of your identity.
  • Water backup. This coverage provides additional protection in case a sump pump overflows or a drain backs up.
  • New belongings. A standard policy will pay for the depreciated value of your items. If you buy this add-on, Nationwide will replace the item with a brand-new one instead.

As far as insurance companies go, customers appreciate how many options Nationwide offers to personalize a policy, as well as how many available discounts there are.

Nationwide Insurance Rates Breakdown

Nationwide’s home insurance is a little cheaper than the national average, but not by much. While there are more affordable options, Nationwide might still be the best option for you.

 
Company Average monthly price
Nationwide $143
Progressive $103
State Farm $144
Travelers $239
Allstate $159
Farmers $168

This is the average price of insurance – if you purchase additional add-ons, your bill will be higher.

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Nationwide Discounts Available

Like most insurance companies, Nationwide has a list of discounts to help make your coverage costs a little less. The number of discounts available to you depends on the state you live in, so be sure to check with an agent before you buy a policy.

  • Bundling. If you buy both your home and auto insurance from Nationwide, you can earn a bundling discount.
  • Claims-free. As long as you haven’t made a claim on your insurance, you might be eligible for additional savings.
  • Prior insurance. If you’re a new Nationwide customer, you might be eligible to save more depending on how long your last policy lasted.
  • Protective device. Earn this discount by installing fire and burglar alarms in your home.
  • Home purchase. This is for new homeowners who’ve purchased the home within the last 12 months.
  • Gated community. If your home is in a gated community where locks or guards protect all entrances, you can save money.
  • Roof rating. You might be eligible if you have a newer roof or an approved type of material.
  • Home renovation credits. Nationwide has a list of improvements you can make to your home’s electrical or heating and cooling systems that you can do to improve your home’s value. If you do, you might get a discount.

If you decide to buy Nationwide home insurance, an agent will make sure you get every discount you are eligible for.

Efficient Claims Handling: Nationwide Home Insurance

Ease of Filing a Claim

Nationwide Home Insurance offers a straightforward and user-friendly claims process. Policyholders have the convenience of filing a claim through multiple channels, including online, over the phone, and through mobile apps. This flexibility ensures that customers can choose the method that suits them best, making it easy to report a claim in a way that is most convenient for their needs.

Average Claim Processing Time

The efficiency of the claims process is a critical factor for policyholders. Nationwide Home Insurance strives to process claims promptly, aiming to provide quick resolutions to their customers. While specific processing times can vary depending on the nature and complexity of the claim, Nationwide’s commitment to timely claim handling is reflected in their customer feedback.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is invaluable in assessing the quality of an insurance company’s claims process. Nationwide Home Insurance receives generally positive reviews regarding their claim resolutions and payouts. Customers appreciate the company’s responsiveness and fair treatment during the claims process.

We’ll delve deeper into user ratings and experiences to provide you with a comprehensive view of how Nationwide handles claims.

The Future of Home Insurance: Nationwide’s Digital Innovations

Mobile App Features and Functionality

Nationwide offers a mobile app that provides policyholders with convenient access to their insurance information. The app allows users to view policy details, make payments, and even initiate the claims process. However, it’s essential to note that while the mobile app is a useful tool, it may not be as comprehensive for home insurance as it is for auto insurance.

We’ll explore the app’s features and functionality to help you understand its capabilities.

Online Account Management Capabilities

Online account management is a crucial aspect of modern insurance services. Nationwide Home Insurance offers online account management tools that empower policyholders to manage their policies, review documents, and make payments through a secure online portal. We’ll provide insights into the ease of using these online tools for policy management.

Digital Tools and Resources

In today’s digital age, having access to digital tools and resources can enhance the insurance experience. Nationwide may offer various digital resources to help customers understand their coverage, access educational materials, and get assistance when needed.

We’ll explore the digital tools and resources available through Nationwide Home Insurance to help you make informed decisions about your policy and coverage.

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How Nationwide Ranks Among Providers

In the ever-evolving landscape of home insurance, Nationwide stands as a prominent player, offering coverage in 44 states. To provide a holistic perspective, here are the competitive arena, spotlighting Nationwide’s main rivals and why they pose a challenge.

  • State Farm: State Farm rivals Nationwide with its extensive agent network and diverse discount options, making it a compelling choice for homeowners seeking comprehensive coverage.
  • Allstate: Known for innovation, Allstate competes directly by offering unique features like Claim Rateguard, ensuring stable rates even after filing a claim.
  • Geico: While renowned for auto insurance, Geico enters the home insurance space with competitive rates, bundling options, and a strong digital presence.
  • Progressive: Progressive’s user-friendly platform, competitive pricing, and customizable coverage present a formidable challenge to Nationwide.
  • Farmers Insurance: Established and trusted, Farmers Insurance competes through personalized service and a variety of coverage enhancements, standing as a key player in the industry.

Nationwide Home Insurance navigates a competitive landscape, contending with industry stalwarts like State Farm, Allstate, Geico, Progressive, and Farmers Insurance. As consumers, the choice goes beyond mere pricing, considering factors such as customer satisfaction and claims handling.

This guide aims to empower you with the knowledge to assess your options wisely and secure a home insurance policy that aligns with your needs and preferences.

Nationwide Home Insurance Reviews

As one of the largest insurance providers in the nation, Nationwide generally receives good reviews. For starters, A.M. Best gives the company an A+ for its financial strength. The Better Business Bureau also gives it an A+.

In general, Nationwide receives fewer complaints than the national average for a company of its size. Customers enjoy flexible policies, affordable prices, and lots of add-on options.

Nationwide released the first mobile app for insurance needs. Customers enjoy easy access to their policies, but you can also use the Nationwide home insurance login to access the website. You’ll find the same information online as you would in the app.

However, the mobile app isn’t suited for home insurance as well as it is for car insurance. You’ll probably need to access the website for detailed information about your policy.

Of course, if you prefer a more traditional approach, you can always call the Nationwide home insurance phone number and speak with an agent.

Customer interactions are the one area that Nationwide doesn’t excel in – many customer complaints involve how agents treated them over the phone.

Frequently Asked Questions

What is Nationwide home insurance?

Nationwide home insurance is a type of insurance that covers your home from damage caused by theft, vandalism, fire, and weather. The standard policy also includes coverage for your personal belongings, including your furniture, clothing, and appliances. You can also get insurance for other structures on your property, like sheds, fences, and free-standing garages. Liability coverage is also included in the standard policy to protect you from being sued if a visitor is injured on your property. However, Nationwide doesn’t offer home insurance for mobile homes. Nonetheless, you can buy renters insurance and condo coverage.

How much does Nationwide home insurance cost?

Nationwide’s home insurance is a little cheaper than the national average, but not by much. While there are more affordable options, Nationwide might still be the best option for you. The average price of insurance varies, and if you purchase additional add-ons, your bill will be higher.

What discounts are available with Nationwide home insurance?

Like most insurance companies, Nationwide offers a list of discounts to make your coverage more affordable. The number of discounts available to you depends on the state you live in, so it’s recommended to check with an agent before buying a policy. However, some of the common discounts are multi-policy discounts, safe home discounts, claims-free discounts, protective devices discounts, and new home discounts. An agent will make sure you get every discount you are eligible for if you decide to buy Nationwide home insurance.

What are some of the financial products offered by Nationwide?

Nationwide offers a variety of products including homeowners, car, and life insurance. It also offers financial products like mortgages, pensions, and long-term savings plans. With over $274 billion in assets, Nationwide is one of the biggest insurance companies in America.

How does Nationwide’s liability coverage protect me?

Liability coverage is included in the standard Nationwide home insurance policy to protect you from being sued if a visitor is injured on your property. You could be responsible for any medical bill incurred in your home if the injury in question is your fault. However, liability helps cover medical payments and legal fees.

What is not covered under Nationwide home insurance?

Some of the things not covered under Nationwide home insurance include damage caused by the following:

  • Flooding
  • Earthquakes
  • Landslides

Additionally, damage resulting from wear and tear, negligence, and routine maintenance are not covered. Home-based businesses and high-value items may require separate coverage.

How can I get a quote for Nationwide home insurance?

You can get a quote for Nationwide home insurance by entering your ZIP code into their free tool online. This will help you see what quotes might look like for you, but it is recommended that you shop around and compare rates from as many companies as possible before making a decision.

What do Nationwide home insurance reviews say?

Nationwide generally receives good reviews as one of the largest insurance providers in the nation. A.M. Best gives the company an A+ for its financial strength, and the Better Business Bureau also gives it an A+. Nationwide receives fewer complaints than the national average for a company of its size, and customers appreciate its flexible policies, affordable prices, and lots of add-on options.

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Chris Tepedino

Insurance Feature Writer

Chris Tepedino is a feature writer that has written extensively about home, life, and car insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Healing Law, WIBW Kansas, and Cinncinati.com. ...

Insurance Feature Writer

Justin Wright

Licensed Insurance Agent

Justin Wright has been a licensed insurance broker for over 9 years. After graduating from Southeastern Seminary with a Masters in Philosophy, Justin started his career as a professor, teaching Philosophy and Ethics. Later, Justin obtained both his Property & Casualty license and his Life and Health license and began working for State Farm and Allstate. In 2020, Justin began working as an i...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for Nationwide

4.02 (3,019 reviews)
1
December 7, 2021

brycelefevre

Long phone wait times

Had to call in a few times now for the same auto claim. The first time was nearly 1.5 hours before anyone picked up. Today I have been waiting over 2 hours for an answer and still nothing. Nationwide should learn to take care of their customers and answer the phones so they can provide the service they are being paid to provide!
5
January 16, 2021

Wareagle256205

Is Nationwide REALLY on your side?

Happy with Nationwide so far. Premiums are not too shabby. The agent and customer service has been more than helpful. This is good after having horrible experience with another provider.
5
January 16, 2021

Danielle202

Best Insurance Company

its best insurance company for me. i like this company. this companies policy suit every person. so anyone like it.
5
January 5, 2021

Purple1992_

Great service and worth the money

I enjoyed their service and think that they really do put their customer first by accommodating them as much possible
4
December 24, 2020

Lawanda

Delighted to have auto insurance and roadside assistance.

It was wintertime and I wasn't thinking clearly. I started my car to let it warm up and locked my keys inside. I had to go to a neighbor's house and call for a lock out. I had to wait at my neighbors until they came, but had to keep an eye on my car at the same time. I was so happy to have insurance to cover this experience. It could have been a lot worse. They were there within 30 minutes or so.
5
December 22, 2020

Anna5N

Nationwide is the best

They have fantastic rates and good quality coverage for the price. The staff are very knowledgeable and always help me with my auto insurance needs.
5
December 15, 2020

Jencorbin

Nationwide really is on your side

I have had nationwide auto insurance since I started driving. I watched nationwide cover my parent's auto and homeowners needs. Nationwide has helped me through a decent amount of claims. I have the perfect coverage for my auto needs at competitive prices. Nationwide representatives are helpful and truly have your best interests at heart. I'm able to bundle my auto insurance with my renter's insurance to get more of a discoun...
I have had nationwide auto insurance since I started driving. I watched nationwide cover my parent's auto and homeowners needs. Nationwide has helped me through a decent amount of claims. I have the perfect coverage for my auto needs at competitive prices. Nationwide representatives are helpful and truly have your best interests at heart. I'm able to bundle my auto insurance with my renter's insurance to get more of a discount. I have no plan switching insurance providers anytime soon because I am so satisfied.
4
November 26, 2020

Adelbert

In Nationwide I Trust

My experience with nationwide is really fascinating. They vaule their customers very much. They care about their customers. Their service is up to the mark. I am really happy to be with them.
2
October 21, 2020

RD2371

Misleading adice

I was quoted 1 price but every time interest rate went up so did my payment and I got to where I come afford payment
5
October 21, 2020

JealousGull

Staying with another 10+ years

I’ve had Nationwide for years because of their loyalty to their customers. My agent goes above and beyond while making sure to help anyway possible should the need arise. I’ve had to have my vehicle towed quite a few times and always dread trying to find a towing company due to a past experience of a towing company trying to be sent from an entirely different city over a hour away, I immediately called my agent who straightened everything out...
I’ve had Nationwide for years because of their loyalty to their customers. My agent goes above and beyond while making sure to help anyway possible should the need arise. I’ve had to have my vehicle towed quite a few times and always dread trying to find a towing company due to a past experience of a towing company trying to be sent from an entirely different city over a hour away, I immediately called my agent who straightened everything out and had a tow truck on the way arriving in 15 minutes. I also like my yearly calendar!
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