Root Car Insurance Review & Ratings (2024)
Get affordable and dependable car insurance coverage with Root Car Insurance. Our policies are designed to meet your specific needs while offering competitive rates. Whether you're a new driver or looking to switch providers, Root Car Insurance provides trustworthy information to guide your decision-making process.
Brandon Frady
Licensed Insurance Agent
Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...
Licensed Insurance Agent
UPDATED: Nov 28, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
UPDATED: Nov 28, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
Root Car Insurance
Average monthly rate for good drivers:
N/AA.M. Best rating:
N/AComplaint level:
LowPros
- If you need an SR-22 form, you can get one through Root Insurance
- With the Root Insurance app, you can manage nearly every aspect of your policy
- Your driving habits are the largest contributor to your rates, ensuring what you pay is fair
Cons
- Root isn’t yet offered in every state in the U.S.
- If you’re too high risk, Root may refuse to sell you coverage
- Root has received significantly more than the average number of customer service complaints
Final Verdict: Review of Root Car Insurance
Root Insurance is a usage-based company that uses telematics technology to assess driver behavior and calculate quotes. If you want to request a quote, you’ll need to download the Root app and enroll in a three-to-four week test drive. Based on the outcome of the test drive, Root will either send you a quote or determine you’re too high risk to insure.
While we don’t have average Root car insurance rates, you can buy coverage from Root Insurance in over 30 states and save up to $900 per year when you switch. If the company doesn’t sell coverage in your state yet, that could change in the future, based on the company’s plan to expand.
Only you can decide if Root car insurance has the right coverage and rates for your needs, but either way, it’s a good idea to compare rates from multiple companies. You can use your ZIP code in our rate comparison tool to get free quotes from top companies and compare and save today.
What You Should Know About Root Insurance
When you’re shopping for coverage, one of the main questions you’re probably asking is how to find the best insurance companies. One way is to read reviews like this one on Root car insurance.
Our review will give you the basics of contacting the company, where you can buy Root car insurance, what kind of coverage you can get, how to get a quote, whether affordable Root car insurance is available, and more.
This Root car insurance review will go over the company basics so you can decide if it’s the right fit for your needs. Before you jump into this review, take a minute to use your ZIP code in the tool on this page to get free car insurance quotes from companies where you live.
Root Insurance Coverage Options
Root focuses specifically on car insurance (which means you can’t buy home, rental, or other insurance from the company) and doesn’t offer an extensive number of add-ons. Still, you can buy most standard car insurance coverage options from Root Insurance, including:
- Liability car insurance
- Uninsured/underinsured motorist coverage
- Collision coverage
- Comprehensive coverage
While the number of add-ons offered by Root is limited, the company does have a couple of options. Every policy comes with roadside assistance coverage free of charge. Root’s roadside assistance protection includes up to $100 per incident for a maximum of three incidents per policy term.
In addition to the free roadside assistance coverage, Root Insurance sells rental reimbursement coverage you can use if your vehicle is in the shop after a covered accident or incident. Root offers a few different options for coverage amounts, and you can use the add-on to pay for both a rental car or Lyft rides.
Root also enables eligible drivers who need the paperwork to obtain an SR-22 form through the company app. Keep in mind this is usually only necessary for high-risk drivers, and Root may offer coverage if you’re high-risk.
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Root Insurance Discounts Available
The company doesn’t offer many discounts because of Root’s approach to quoting car insurance to ensure you get the most affordable coverage based on your driving habits. However, there are still a couple of available discounts and perks offered to drivers covered by Root.
If you pay for your policy in full and upfront, you’ll qualify for a discount. Additionally, multi-policy discounts may be available to drivers who have more than one policy with Root Insurance.
In some states, Root offers Lyft credits to eligible drivers. These credits can be redeemed on some holidays. You can reach out to the company to determine whether the credits are available where you live and how to qualify. Referring your friends and family to Root can also earn you cash.
Read more: Root Car Insurance Discounts
Frequently Asked Questions
What is Root Car Insurance?
Root Car Insurance is a new type of car insurance company that uses technology to offer personalized rates based on how you drive.
How does Root Car Insurance work?
Root Car Insurance uses a mobile app to track your driving behavior and offer personalized rates based on how you drive. The app measures factors such as your speed, braking, and turning to determine your driving score.
Is Root Car Insurance a reputable company?
Root Car Insurance has a strong reputation for its innovative approach to car insurance and its focus on customer service. The company has an A- rating from the Better Business Bureau.
How do I get a quote from Root Car Insurance?
You can get a quote from Root Car Insurance by downloading the company’s mobile app and completing the registration process. The app will then use your driving behavior to calculate your personalized rate.
Does Root Car Insurance offer coverage in all states?
No, Root Car Insurance is currently only available in select states. You can check if Root is available in your state by visiting the company’s website.
Can I manage my Root Car Insurance policy online?
Yes, Root Car Insurance offers an online account management system where policyholders can pay bills, view policy documents, and make changes to coverage.
How do I file a claim with Root Car Insurance?
You can file a claim with Root Car Insurance by using the claims submission tool on the company’s mobile app or by contacting the company’s customer service team.
Does Root Car Insurance offer discounts for safe driving?
Yes, Root Car Insurance offers discounts for customers who demonstrate safe driving behavior using the mobile app.
What is Root Car Insurance’s customer service like?
Root Car Insurance has a reputation for providing excellent customer service, with a dedicated customer service team and a user-friendly mobile app that makes it easy to manage your policy.
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Brandon Frady
Licensed Insurance Agent
Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
Max_T_
Easy to set up!
Ram1500classic
Route auto insurance was a One-Stop shop for all my needs th
Samaggart3442
Cheaper!!!
SierraN
Easy Insurance
Millihundo123
Best insurance ever ❗️❗️❗️
Ennis_in_Florida
Dooped online
Polyg12
So far so good!
hastingsline005
First time car owner, very painless
Ferrarijoshua85_
Easy, quick, and affordable
TraciW
Easy! Love it!