Main Street America Insurance Review & Ratings (2024)

Unlock a wealth of comprehensive insurance insights and expert information from Main Street America Insurance. Our extensive resources cover a wide range of topics, including policy options, coverage types, claims processes, and more.Trust Main Street America Insurance as your reliable resource, providing you with the knowledge necessary to protect what matters most.

UPDATED: Nov 22, 2023Fact Checked

Merriya Valleri

Insurance and Finance Writer

Merriya Valleri is a skilled insurance writer with over a decade of professional writing experience. Merriya has a strong desire to make understanding insurance an easy task while providing readers with accurate and up-to-date information. Merriya has written articles focusing on health, life, and auto insurance. She enjoys working in the insurance field, and is constantly learning in order to ...

Insurance and Finance Writer

Michael Vereecke

Commercial Lines Coverage Specialist

Michael Vereecke is the president of Customers First Insurance Group. He has been a licensed insurance agent for over 13 years. He also carries a Commercial Lines Coverage Specialist (CLCS) Designation, providing him the expertise to spot holes in businesses’ coverage. Since 2009, he has worked with many insurance providers, giving him unique insight into the insurance market, differences in ...

Commercial Lines Coverage Specialist

UPDATED: Nov 22, 2023

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Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Nov 22, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Nov 22, 2023Fact Checked
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Main Street America Insurance

Average monthly rate for homeowners:

$101

A.M. Best rating:

"A" (Excellent)

Complaint level:

Low

Pros

  • Wide variety of insurance products for both individuals and businesses.
  • Customizable insurance policies to meet specific and unique needs.
  • Convenient options for filing claims, including online, phone, and mobile app.
  • Emphasis on customer satisfaction and working with customers to address their needs.
  • Mobile app features for policy management, claim filing, bill payment, and digital ID cards.

Cons

  • Specific homeowners insurance rates not provided in the article.
  • Limited customer feedback on claim resolutions and payouts in the provided content.
  • No detailed information on the digital features and functionality of the mobile app.

Final Verdict: Review of Main Street America Insurance

Main Street America is a reputable insurance company with almost a century of experience in the insurance industry. The company profoundly values its customers and prides itself in offering customizable insurance policies.

Whether you are looking for business or personal insurance policies, Main Street America has tons of options for both. Main Street America business insurance plans include workers’ compensation, flood, contractors, and more. At the same time, the company’s personal insurance has personal liability, personal property, and more.

Main Street America has an “A” A.M. Best rating, and homeowners insurance rates are expected to be around $101 a month or $1,211 a year.

We highly recommend discussing your homeowners insurance options with an insurance agent before deciding on a policy. That conversation will help you weed out any insurance coverages you don’t need. Not yet ready to buy the Main Street America Group insurance? Enter your ZIP code into our free online tool for instant homeowners insurance quotes from companies near you today.

What You Should Know About Main Street America Insurance

Welcome to our comprehensive guide on Main Street America Insurance. Whether you’re seeking auto insurance to protect your vehicle, home insurance to safeguard your property, business insurance to ensure the continuity of your operations, or other forms of coverage, our guide is designed to provide you with the knowledge and expertise you need to make informed decisions.

By entering your zip code below, you can compare quotes from the top insurance providers in your area, enabling you to secure the coverage you need at the most competitive price. Take control of your insurance journey by entering your zip code now and unlock a world of possibilities for savings and peace of mind.

What is Main Street America?

Main Street America Insurance is an insurance company with almost a century of experience in the industry. Originally founded to provide affordable insurance to Grange Fraternity members, Main Street America currently writes more than $1.1 billion in annual premiums.

Take a look at the following table for some quick information about Main Street America Insurance.

Main Street America Insurance Quick Stats
Key InfoCompany SpecificsSource
Year Founded1923Company website
AddressMain Street America Insurance
P.O. Box 2300
Keene, NH 03431
Company website
Websitehttps://msainsurance.com/N/A
Phone #(800) 258-5310Company website
ExecutivesChris Listau, President & CEOCompany website

It is also important to note that Main Street America has three phone numbers by which customers can reach the company with questions or concerns. In addition to the general phone number listed above, Main Street America has the following numbers:

  • Consumer affairs: (866) 265-7908
  • Claims: (877) 4Claims (877-425-2467)

You may also choose to reach Main Street America customer service via mailing or e-mail address.

The company also consists of about eight affiliated insurance companies, including Main Street America Protection Insurance Company.

Main Street America Insurance Insurance Coverage Options

As a leading insurance company, Main Street America offers a wide variety of insurance products for businesses and individuals. With so many options to choose from, Main Street America could be a one-stop-shop for all your insurance needs.

Main Street America offers the following insurance policies for individuals:

  • Auto
  • Flood
  • Home
  • Condo
  • Renters
  • Umbrella
  • Landlords

Within Main Street’s business insurance policies are:

  • Flood
  • Bonds
  • Umbrella
  • Contractors
  • Business Owners
  • Commercial Auto
  • Workers Compensation
  • Commercial AgriBusiness

Main Street America prides itself on being a company that will work with its customers to meet their specific and unique needs. This value is reflected in every Main Street America insurance policy, including its homeowners insurance.

There are tons of extra options and coverages to choose from when you purchase a Main Street America homeowners insurance policy. Some of the company’s central homeowners insurance policies include:

  • Dwelling Property
  • Other Structures
  • Personal Property
  • Loss of Use
  • Personal Liability
  • Medical Payments to Others

In addition to these general policies, Main Street America offers a few extra coverages with which you can customize your policy, including:

  • Law or Ordinance Coverage
  • Valuable Items Protection
  • Water Back-Up
  • Replacement Cost on Contents
  • Extended Replacement Cost Coverage

Because Main Street America values its customers’ ability to customize their plans, they offer even more options by which customers can extend their coverage:

  • Homeowners Elite Program
  • Home Systems Protection
  • Home Cyber Protection
  • Identity Theft Coverage
  • Service Line

No matter what type of homeowners insurance you need, Main Street America has options for you. Be sure to research your options and discuss your needs with an insurance agent before deciding.

You can start your search by using an online quote tool to find homeowners insurance rates by ZIP code. This will give you a good launch point for the rest of your search.

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Main Street America Insurance Insurance Rates Breakdown

Determining the exact cost of insurance with Main Street America involves various factors, including the type of coverage, policy limits, deductibles, and individual circumstances. While the article provides an estimate for homeowners insurance rates (around $101 a month or $1,211 a year), specific details for other types of insurance or demographic profiles are not explicitly stated.

It’s important for potential policyholders to understand that insurance costs can vary based on personal factors and coverage choices.

Cost Factors and Considerations

Main Street America Insurance offers a range of insurance products, each with its own set of variables influencing the cost. Auto insurance rates, for instance, are impacted by factors such as driving history, vehicle type, and coverage levels. Homeowners insurance costs depend on the value of the home, location, and chosen coverage options.

To get accurate and personalized cost estimates, individuals are encouraged to use online quote tools provided by Main Street America, consult with insurance agents, and consider bundling policies for potential discounts.

While the article does not provide specific costs for various insurance products, Main Street America Insurance emphasizes affordability and customization. To obtain precise pricing details, potential customers should explore the company’s online tools, engage with insurance agents, and inquire about discounts available for their unique circumstances.

Understanding the factors that influence insurance costs is essential for making informed decisions and securing the most suitable coverage.

Main Street America Insurance Discounts Available

Main Street America Insurance understands the importance of providing cost-effective solutions to its customers. To enhance affordability and encourage responsible behavior, the company offers a range of discounts. Here are some of the notable discounts provided by Main Street America Insurance:

  • Multi-Policy Discount: Customers can benefit from bundling multiple insurance policies with Main Street America. Combining, for example, auto and homeowners insurance may result in a multi-policy discount, leading to overall cost savings.
  • Safety Features Discount: Main Street America rewards policyholders for taking steps to enhance the safety of their homes and vehicles. Installing security systems, smoke detectors, and other safety features may qualify customers for additional discounts.
  • Good Driver Discount: Safe driving is recognized and rewarded by Main Street America. Policyholders with a clean driving record may be eligible for a good driver discount, contributing to lower auto insurance premiums.
  • Claims-Free Discount: Customers who have a claims-free history with Main Street America Insurance may qualify for a claims-free discount. This reflects the company’s appreciation for responsible and cautious policyholders.
  • Home Renovation Discount: Investing in home renovations and improvements can lead to discounts on homeowners insurance. Main Street America acknowledges the efforts of customers to maintain and enhance the quality and safety of their homes.
  • Multi-Car Discount: For households with multiple vehicles, Main Street America offers a multi-car discount. Insuring more than one vehicle with the company can result in reduced premiums for each car covered.
  • Renewal Discount: Customers who choose to renew their policies with Main Street America may be eligible for a renewal discount. This loyalty incentive encourages long-term relationships between the company and its policyholders.
  • Paid-in-Full Discount: Policyholders who choose to pay their premiums in full, rather than through installment payments, may qualify for a paid-in-full discount. This option provides a financial benefit for those who can make a lump-sum payment.

Understanding the available discounts is crucial for customers seeking to maximize their savings while ensuring comprehensive coverage. It’s recommended to discuss eligibility and specific discount details with an insurance agent to tailor policies to individual needs and circumstances.

Grasping the Claim Process at Main Street America Insurance

Ease of Filing a Claim

Main Street America Insurance offers multiple convenient options for policyholders to file a claim. You can choose to file a claim online, over the phone, or even through their user-friendly mobile app. This flexibility ensures that you can report a claim in a way that suits your preferences and schedule.

Average Claim Processing Time

The average claim processing time with Main Street America Insurance is a crucial factor for policyholders seeking prompt resolutions. While specific processing times can vary depending on the nature and complexity of the claim, Main Street America aims to provide efficient service. It’s advisable to check with your insurance agent for more precise information about claim processing times related to your policy.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback on claim resolutions and payouts is essential for assessing an insurance company’s reliability and customer satisfaction. While the provided content doesn’t include specific customer feedback, it’s advisable to research and read customer reviews and testimonials to gauge how Main Street America Insurance handles claims, including the fairness of their claim resolutions and payout processes.

Revolutionizing Insurance: Main Street America Insurance Cutting-Edge Digital and Technological Features

Mobile App Features and Functionality

Main Street America Insurance offers a mobile app that provides policyholders with convenient access to their insurance information and services. The app likely includes features such as policy management, claim filing, bill payment, and access to digital ID cards. The specific features and functionality may vary, so it’s recommended to explore the app or contact the company for more details.

Online Account Management Capabilities

Policyholders can benefit from Main Street America Insurance’s online account management capabilities, allowing them to access and manage their policies from a web-based platform. These capabilities typically include viewing policy documents, making policy changes, updating personal information, and more. The ease of use and functionality of the online portal can enhance the overall customer experience.

Digital Tools and Resources

Main Street America Insurance likely provides policyholders with digital tools and resources to enhance their insurance experience. These may include educational resources, such as articles and guides, as well as online calculators to help customers assess their insurance needs. Additionally, the company may offer online tools for getting insurance quotes, making it easier for customers to explore coverage options.

How Main Street America Insurance Ranks Among Providers

Main Street America Insurance faces competition from several prominent players in the insurance industry. Here’s an overview of some of its main competitors:

  • State Farm Insurance: State Farm is a major competitor known for its extensive range of insurance products, including auto, home, and life insurance. With a vast network of agents and a strong presence, State Farm is a popular choice for many customers. Their emphasis on personalized service and a variety of coverage options makes them a formidable competitor.
  • Allstate Insurance: Allstate is another key competitor offering a wide array of insurance products, such as auto, home, and renters insurance. Known for its innovative features and comprehensive coverage options, Allstate competes by providing customers with customizable policies and a user-friendly digital experience.
  • Progressive Insurance: Progressive is recognized for its focus on auto insurance but has expanded its offerings to include home, renters, and other insurance products. As a competitor, Progressive stands out for its use of technology, such as the Snapshot program, which tracks driving habits to determine personalized auto insurance rates.
  • Geico Insurance: Geico is a major player in the insurance market, particularly in auto insurance. Known for its competitive rates and widespread advertising, Geico has gained a significant market share. The company’s online-first approach and user-friendly platform contribute to its competitive edge.
  • Liberty Mutual Insurance: Liberty Mutual is a well-established competitor offering a range of insurance solutions, including home, auto, and renters insurance. With a focus on customer-centric services and customizable policies, Liberty Mutual competes by providing a diverse set of coverage options and personalized support.

These competitors, along with others in the market, contribute to the dynamic landscape in which Main Street America Insurance operates. When choosing an insurance provider, customers often consider factors such as coverage options, pricing, customer service, and digital capabilities.

What are Main Street America’s homeowners insurance rates and ratings?

Unfortunately, we were unable to find specific rates for Main Street America. However, you can expect to pay somewhere around the average homeowners insurance rates in the United States, $1,211 a year or $101 a month.

Through A.M. Best, the insurance industry’s leading rating organization, Main Street America holds an “A” (Excellent) Financial Strength Rating and an “A+” Issuer Credit Rating. Both high scores reflect Main Street’s financial stability and overall dependability as a company.

When you choose an insurance policy with Main Street America, you will likely be satisfied with the company’s policies and customer service.

However, it is always a good idea to look into the Main Street America Group reviews and to check in with your insurance agent before buying an insurance policy. Your agent will help you find the best insurance policy or policies for your specific needs and the best insurance companies for you.

Frequently Asked Questions

What is Main Street America Insurance?

Main Street America Insurance is a regional property-casualty insurance company based in Jacksonville, Florida. They offer a variety of insurance products and services for personal and commercial customers.

What types of insurance does Main Street America offer?

Main Street America offers a range of insurance products, including personal lines insurance (homeowners, renters, auto, and umbrella), commercial lines insurance (business owners policies, commercial auto, workers’ compensation, and umbrella), and surety bonds.

Where is Main Street America Insurance available?

Main Street America Insurance operates in 37 states across the country, with a particular focus on the Northeast, Midwest, and Southeast regions.

How can I get a quote for Main Street America Insurance?

You can get a quote for Main Street America Insurance by visiting their website, contacting a local independent agent, or calling their customer service center.

Is Main Street America Insurance a reputable company?

Main Street America Insurance has been in business for over 100 years and has a strong reputation in the insurance industry. They have an A rating from A.M. Best and have been recognized for their customer service and claims handling.

How does Main Street America Insurance handle claims?

Main Street America Insurance has a dedicated claims department that is available 24/7 to assist customers with the claims process. They aim to provide prompt and fair claims service, and they offer various options for filing claims, including online, by phone, or through their mobile app.

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Merriya Valleri

Insurance and Finance Writer

Merriya Valleri is a skilled insurance writer with over a decade of professional writing experience. Merriya has a strong desire to make understanding insurance an easy task while providing readers with accurate and up-to-date information. Merriya has written articles focusing on health, life, and auto insurance. She enjoys working in the insurance field, and is constantly learning in order to ...

Insurance and Finance Writer

Michael Vereecke

Commercial Lines Coverage Specialist

Michael Vereecke is the president of Customers First Insurance Group. He has been a licensed insurance agent for over 13 years. He also carries a Commercial Lines Coverage Specialist (CLCS) Designation, providing him the expertise to spot holes in businesses’ coverage. Since 2009, he has worked with many insurance providers, giving him unique insight into the insurance market, differences in ...

Commercial Lines Coverage Specialist

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for Main Street America Insurance

3.37 (66 reviews)
1
November 20, 2023

JT92

Avoid this insurance company

Main Street America cancelled my auto policy without warning after my car was totaled due to flooding. This caused a lapse in coverage for several weeks that I was unware of which skyrocketed my auto insurance rates and made it very difficult to get re-insured with a different company. Main Street did not notify me that my policy was canceled - electronically, over the phone, by mail, nothing. I don't understand how this is legal. They also drag...
Main Street America cancelled my auto policy without warning after my car was totaled due to flooding. This caused a lapse in coverage for several weeks that I was unware of which skyrocketed my auto insurance rates and made it very difficult to get re-insured with a different company. Main Street did not notify me that my policy was canceled - electronically, over the phone, by mail, nothing. I don't understand how this is legal. They also dragged their feet with the settlement payout to the leasing company, causing me to have to pay the next monthly lease installment for a totaled car that I no longer owned. They took multiple days to get an adjuster out to survey the damage to my car while it sat waterlogged. Very poor communication with me having to act as the middle man between insurance and the leasing company. Avoid this insurance company at all costs.
1
September 14, 2023

Avoid_main_street_insurance_

Terrible Company

Terrible company. Paid for a full year and got a cancellation letter after a few months saying I ow d about 14$ that was then increased to 42$ with fees even tho I'm paid through the year. Won't be renewing with this company. BEWARE they won't even talk to you about the fees when the agent calls them
1
August 7, 2023

RachLT29

Not helpful.

This company is not willing to extend the payment due date without reinstating the policy with extra fees. Instead, they will withdraw your policy amount 2 times and overdraft your account and then they give you a week to pay the amount they just took from you 2 times. They also won’t send you your policy information in the mail, you have to jump through hoops to request it.
5
December 29, 2021

BigE60

Excellent service

I had to put in a claim through my insurance agent an Main Street America agent call the same day to get all the details, i am extremely happy with the claim of how fast it was it approved.
1
November 6, 2021

RJDUBB

Overpriced coverage and poor billing systems

Over priced. Payment system could use serious improvements. Didn't get the best deal trying to restructure my insurance. Saved over $800 switching providers. I paid this company in full for my policy and they sent me to collections for an additional payment. Insurance is a pre payment, MSA made me pay an additional month for a month I was not insured by them any longer. Shady use of contact and immediate dispatch to collections. They don't have y...
Over priced. Payment system could use serious improvements. Didn't get the best deal trying to restructure my insurance. Saved over $800 switching providers. I paid this company in full for my policy and they sent me to collections for an additional payment. Insurance is a pre payment, MSA made me pay an additional month for a month I was not insured by them any longer. Shady use of contact and immediate dispatch to collections. They don't have your back only theirs. I would not suggest this company.
1
October 15, 2021

chitrakha1

worst experience dealing with insurance company in 30 years

I have a commercial insurance policy with this company for the past three years- i reported a fully insured box truck stolen five days ago, got a claim number and never heard anything further. i spoke with the agent who was surprised that the company did not respond. I tried following up online and the claim form keep asking for accident information -that does not exist in this case. in my 30 years in business. this is the worst experience...
I have a commercial insurance policy with this company for the past three years- i reported a fully insured box truck stolen five days ago, got a claim number and never heard anything further. i spoke with the agent who was surprised that the company did not respond. I tried following up online and the claim form keep asking for accident information -that does not exist in this case. in my 30 years in business. this is the worst experience dealing with a insurance company. no one seem to care that a commercial box truck is used for work and such a matter need urgent attention.
4
August 24, 2019

DebraG

Easy to do business with

Pay online. Options to pay monthly or for entire policy. Customer service is very helpful. Claims are paid quickly. When I was hit by a car they were very easy to deal with
2
August 13, 2019

Homebasemom

Main st America

This company had high rates and they mis-billed me several times. They also didn’t have a website available where I could manage my payments, etc.
5
July 30, 2019

jbarr553

NGM review

easy to deal with. you can call tehm whenever you have a question or stop by the office. you can also pay online yearly, which a lot of companies don't do any longer. love the convenience and how they handle problems like accidents. *This review was originally written for National Grange Mutual, but changed to Main Street America Insurance. NGM is an underwriter of Main Street America Insurance.
1
October 24, 2018

Trump2020

Bad company to deal with. They are not a good company

They do whatever they can to get out of paying a claim with it's their clients fault. I would stay away from this company.
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