Scott Phelps
Scott Phelps is an Farm Bureau Insurance insurance agent in Niles, MI. Get Scott Phelps reviews, contact info, and office hours below. Find and compare the best Niles insurance agents with free online insurance quotes.
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Dani Best
Licensed Insurance Producer
Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...
Licensed Insurance Producer
UPDATED: Feb 2, 2016
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Overview
Get reviews, agent information and more for Scott Phelps and Farm Bureau Insurance in Niles, MI. Compare Scott Phelps to other local insurance agents now!
Office Hours
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
One Response
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abysmal
I’ve been with this agent almost 20 years for auto insurance and 10 for home insurance. A few years after I got home owners insurance I noticed my auto insurance creeping up in price. First it was a few cents here and there and then dollars (I assume some admin costs so I wasn’t to worried about it). Eventually my auto policy went up over $100. When I called them about it (never speaking to my agent, always a secretary, in fact other then when I opened my policy I have never spoken to my agent in person) they said they review policies every once in a while and mine was rated to go up. I have great credit, never filed a claim, never had so much as a speeding ticket and always pay my bills on time AND qualify for every discount they have. I complained enough to see my policy go back to where it was originally……. for exactly 3 months. Then it started creeping up again…..I called again (agent to busy, secretary took all my questions) They lowered it again. 6 months later my home owners policy starts going up (by alot, not just a few bucks)….same scenario…never filed a claim….bill always paid (escrow)…..I call again to discuss. I file my first claim ever after almost 20 years with FB a couple years ago. I had some ice dam damage on my roof leaking into my dining room. I called. (secretary, agent to busy) No help, no suggestions, nothing. I was on my own to take care of it and submit bill for approval. I felt completely abandoned. Claim ended up being $2000 and the problem never got fixed correctly. Next thing I know (just recently, a month ago) I get a letter saying my house is under review and an agent comes out to take pictures of my house. This happened exactly 5 days after our worse ice storm in the area in quite sometime and I had just got my power back on after being out for 5 days. I had trees down in my back yard (it was a mess!) and I see this agent taking pictures of my house and the yard. All this for $100 per year membership and a $5 monthly surcharge to make online auto payments. Obviously, looking for a new company.
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