eHealth Insurance Review & Ratings (2024)

Welcome to our comprehensive eHealth Insurance Review, where we delve into the world of insurance options and help you make informed decisions. In this article, we will cover a range of key topics, including finding the best insurance plans, comparing quotes from top providers, and understanding coverage options for health, dental, vision, and Medicare insurance. 

Our goal is to provide you with the knowledge and tools necessary to secure quality and affordable coverage for yourself, your family, or your business. Ready to take the first step? Enter your zip code now to compare rates from the best insurance providers and find the perfect plan that meets your needs and budget. Don’t miss out on this opportunity to protect your future.

What is eHealth Insurance?

eHealth Insurance is not an insurance company, it is a broker that allows visitors to shop for insurance plans through its website. eHealth works with over 180 insurance companies, some of the big ones being Aetna, Cigna, Kaiser Foundation Health Plan, and United Healthcare. 

Its mission is to connect everyone with quality, affordable health insurance and Medicare plans.

eHealth serves individuals, families, and businesses with health, dental, and vision options. It also connects customers with Medicare Advantage, Medicare Supplemental insurance, and Medicare Part D plans.

What does eHealth help customers find?

eHealth Insurance offers help with a variety of services and products.

Visitors can get help finding:

• eHealth home
• eHealth Medicare
• Individual and family health insurance
  • `Health insurance, short-term health insurance, dental insurance, vision insurance
• Medicaid
• Medicare insurance, Medicare Advantage, Medicare Supplements, and Medicare Part D
• Small business health insurance
  • Health insurance, group dental insurance, group vision insurance

The following are topics that eHealth helps customers explore:

• Affordable Care Act
• Health insurance companies
• Find a doctor
• HMO plans
• Medical plans by state
• PPO Plans

eHealth also helps visitors navigate Medicare through its informative Medicare blog.

Does eHealth offer any insurance plans?

eHealth Insurance has plans available for individuals, families, and businesses.

The top-tier plan is the Platinum Plan. With this plan, clients have no overall annual limit for select covered services, no overall deductibles, and services such as routine foot care, acupuncture, bariatric surgery, and routine hearing tests are covered.

The next plan is the Gold Plan. With no annual maximum limit on select covered services, this plan covers routine hearing tests, chiropractic care, routine eye exam for adults, and routine foot care.

With the Gold Plan, there are overall deductibles of $1,000 per person, which do not apply to preventive care services. There is an out-of-pocket limit of $6,350 per individual for in-network providers.

The Silver Plan is next, with overall deductibles of $2,500 per person. This does not apply to preventive care services and prescription drugs. The deductibles for prescription drugs are $250.

There is no annual limit for select covered services. These services include routine hearing tests, private-duty nursing, and hearing aids. Out-of-pocket limits are up to $6,250 per individual for in-network providers.

The Bronze Plan is the most basic plan. There are overall deductibles of $5,000 per individual, which do not apply to preventive care services.

Members of this plan have an out-of-pocket limit of $6,350 for in-network providers. Services covered include bariatric surgery, acupuncture, routine foot care, and routine hearing tests. There is no overall annual limit on select covered services.

How does eHealth Insurance work?

For clients to get health insurance, or utilize eHealth’s products and services, there is a general process that must be followed.

First, you must decide what type of insurance you want.

Next, you will answer a few basic questions regarding your gender, date of birth, and smoking status for primary applicants. You will then be asked for information on any spouses or children that will be included in the policy.

The third step is comparing insurance quotes. After choosing a plan that fits you and your loved ones, the last step is to apply.

How can I contact eHealth Insurance?

In some way, shape, or form, eHealth is available to its clients and customers 24/7.

If you wish to contact eHealth for Medicare Advantage and Supplemental Plans, you can call the toll-free number at (888) 407-7044. A representative is available Monday-Friday from 6 a.m. – 6 p.m. PST. You can also email the company at [email protected].

The customer service number for group health, dental, and vision is (877) 456-6670. Customer service is available Monday-Friday from 6 a.m. – 4 p.m. PST and can also be reached via email at [email protected]

Individual and family insurance help is available Monday-Friday from 6 a.m. – 4 p.m. PST at (800) 977-8860. Clients can also email [email protected]

Whether you’re looking for eHealth Medicare or enrolling in a small business insurance policy, you might need help to find the products and services that match your needs.

Unpacking How eHealth Insurance Manages Claims

Ease of Filing a Claim

eHealth Insurance offers a convenient claims process through various channels. Customers can file claims online, over the phone, or through mobile apps, making it easy to report and initiate the claims process.

Average Claim Processing Time

eHealth Insurance strives to provide efficient claim processing services. While specific processing times may vary depending on the insurance provider, eHealth generally aims to expedite claims to ensure customers receive timely assistance.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is crucial in assessing the quality of claim resolutions and payouts. eHealth Insurance values customer satisfaction and continuously collects feedback to improve their claims handling. Hearing from policyholders helps ensure that claims are resolved to their satisfaction.

Elevating Insurance: eHealth Insurance Digital and Technological Breakthroughs

Mobile App Features and Functionality

eHealth Insurance offers a feature-rich mobile app that enhances the customer experience. The app allows users to access their insurance information, view policy details, and even file claims on the go. It provides a user-friendly interface and various tools to manage insurance conveniently from a smartphone or tablet.

Online Account Management Capabilities

Managing insurance policies is made simple through eHealth’s online account management capabilities. Policyholders can log in to their accounts, review policy documents, update personal information, and make payments online. The platform offers a seamless and secure online experience for policy management.

Digital Tools and Resources

eHealth Insurance provides a range of digital tools and resources to assist customers in making informed decisions about their insurance needs. These resources may include educational materials, calculators, and comparison tools to help individuals and businesses find the right insurance plans that suit their requirements.