United Fire & Casualty Insurance Review & Ratings (2024)

Choose United Fire & Casualty Insurance for reliable, affordable coverage. They offer a comprehensive range of insurance options, including auto, home, renters, umbrella, and commercial insurance. With positive ratings in overall satisfaction, claims, cost, billing, and service, they prioritize customer satisfaction. Protect what matters most without breaking the bank – trust United Fire & Casualty Insurance.

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Maria Hanson

Insurance and Finance Writer

Maria Hanson grew up with a unique passion and understanding of both the automotive and insurance industries. With one grandfather in auto mechanics and another working in insurance, you could say automotive insurance is in her blood. Her love of research and finance serves her well in studying insurance trends and liability.  Maria has expanded her scope of expertise to home, health, and life...

Insurance and Finance Writer

Scott W. Johnson

Licensed Insurance Agent

Scott W Johnson is an independent insurance agent in California. Principal Broker and founder of Marindependent Insurance Services, Scott brings over 25 years of experience to his clients. His Five President’s Council awards prove he uses all he learned at Avocet, Sprint Nextel, and Farmers Insurance to the benefit of his clients. Scott quickly grasped the unique insurance requirements of his...

Licensed Insurance Agent

UPDATED: Oct 6, 2023

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Company Details
Address: 118 Second Avenue SE
City: Cedar Rapids
State: IA
ZIP Code: 52401
Phone Number: (319) 399-5700
Fax: (319) 286-2512
AM Best Rating: A
Company Rating 3.14 (3 reviews)

Delve into this comprehensive introduction to United Fire & Casualty Insurance, where we will explore the main issues surrounding their services. Discover their cost-effective solutions for auto, home, renters, umbrella, and commercial insurance. Stay tuned to learn more and make an informed decision to protect what matters most to you.

Discover the dedication of United Fire & Casualty Insurance to customer satisfaction, evident in their high scores across overall satisfaction, claims handling, cost, billing, and service. To ensure you secure the best insurance prices in your neighborhood, compare quotes from top insurance companies by entering your zip code. Take action now with United Fire & Casualty Insurance and protect what matters most to you.

United Fire & Casualty Insurance Claims Management Overview

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

United Fire & Casualty Insurance understands the importance of a hassle-free claims process. They offer multiple convenient avenues for filing a claim, ensuring that policyholders can choose the method that suits them best.

Whether you prefer the ease of online submissions, the personal touch of speaking over the phone, or the accessibility of mobile apps, United Fire & Casualty has you covered.

Average Claim Processing Time

In times of need, timely claims processing is crucial. United Fire & Casualty Insurance strives to expedite claim processing to minimize stress and inconvenience for their policyholders. While specific processing times can vary depending on the nature of the claim, the company is committed to delivering efficient service to help you get back on your feet as quickly as possible.

Customer Feedback on Claim Resolutions and Payouts

Customer satisfaction is a top priority for United Fire & Casualty Insurance, and this extends to their claims resolution process. They value feedback from policyholders and work diligently to ensure fair and prompt claim resolutions. By listening to customer experiences and continuously improving their claims handling, United Fire & Casualty aims to provide a reliable and customer-centric claims service.

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United Fire & Casualty Insurance Technological Advancements

Mobile App Features and Functionality

United Fire & Casualty Insurance offers a robust mobile app designed to enhance your insurance experience. The app provides features that allow you to manage your policies, file claims, and access important documents on the go. With a user-friendly interface and a range of functionalities, it simplifies insurance-related tasks and keeps you informed about your coverage.

Online Account Management Capabilities

Managing your insurance policies is made easy with United Fire & Casualty’s online account management capabilities. Their online platform enables you to review policy details, make payments, and update your information conveniently. This digital tool ensures that you have quick access to your policy information whenever you need it.

Digital Tools and Resources

In addition to their mobile app and online account management, United Fire & Casualty Insurance offers a suite of digital tools and resources to assist policyholders. These resources may include educational materials, calculators, and guides to help you make informed decisions about your insurance coverage.

They are committed to providing you with the digital support you need to navigate the world of insurance effectively.

Frequently Asked Questions

What types of insurance does United Fire & Casualty Insurance offer?

United Fire & Casualty Insurance offers a variety of insurance products, including personal and commercial auto insurance, home insurance, renters insurance, umbrella insurance, and commercial insurance for businesses.

How do I file a claim with United Fire & Casualty Insurance?

To file a claim with United Fire & Casualty Insurance, you can call their claims department at the number provided on their website or log into your online account to report a claim. You can also report a claim through their mobile app.

Does United Fire & Casualty Insurance offer discounts on their insurance policies?

Yes, United Fire & Casualty Insurance offers several discounts on their insurance policies, including multi-policy discounts, safe driver discounts, and discounts for bundling home and auto insurance.

How can I compare insurance rates from multiple companies?

To compare insurance rates from multiple companies, you can enter your ZIP code in the free quote tool on United Fire & Casualty Insurance’s website or use a comparison website such as USInsuranceAgents.com.

Is United Fire & Casualty Insurance available in all states?

No, United Fire & Casualty Insurance is not available in all states. They are licensed to sell insurance in 37 states across the country, but not all states.

How can I get a quote for insurance from United Fire & Casualty Insurance?

You can get a quote for insurance from United Fire & Casualty Insurance by visiting their website and using their online quote tool, or by calling their customer service number and speaking to an agent who can provide you with a quote over the phone.

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